Privacy Policy – ACM USA Services
Last Updated: May 2026
ACM USA Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, contact us by phone, text message, email, or use our services.
By using this website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use this website.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Fill out a contact or estimate request form;
Call, text, or email ACM USA Services;
Request information about our services;
Schedule an estimate or appointment;
Communicate with us regarding a project or service.
The information we may collect includes:
Full name;
Phone number;
Email address;
Service address or project location, if provided;
Service requested;
Project details or message content;
Preferred contact method;
Any other information you choose to provide.
We may also collect certain information automatically when you visit our website, such as:
IP address;
Browser type;
Device type;
Pages visited;
Time spent on the website;
Referring website or source;
General location data based on IP address.
2. How We Use Your Information
ACM USA Services may use the information we collect to:
Respond to your inquiries;
Provide free estimates;
Schedule appointments or service visits;
Communicate about your project or requested service;
Send service-related updates by phone, text message, or email;
Improve our website, customer service, and marketing efforts;
Maintain business records;
Prevent fraud, spam, or misuse of our website;
Comply with legal obligations.
We may also use your information to better understand which services customers are interested in, such as painting, drywall, kitchen remodeling, bathroom remodeling, house cleaning, deep cleaning, move-in/move-out cleaning, or post-construction cleaning.
3. Phone Calls, Text Messages, and SMS Communications
If you provide your phone number through our website, by phone, by text message, or through another communication channel, you consent to being contacted by ACM USA Services regarding your inquiry, estimate, appointment, service request, or customer support.
Communications may include calls, text messages, or other service-related messages.
Message and data rates may apply. Message frequency may vary. You may reply STOP to opt out of text messages or HELP for assistance.
Consent to receive text messages is not a condition of purchase.
We do not sell, rent, or share SMS consent or phone numbers with third parties for their own marketing purposes.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to improve website performance, understand visitor behavior, and support marketing efforts.
These technologies may collect information such as:
Pages viewed;
Links clicked;
Time spent on the website;
Device and browser information;
Traffic source;
General user behavior on the website.
You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. How We Share Your Information
ACM USA Services does not sell your personal information.
We may share your information only when necessary, including with:
Service providers who help us operate our website, forms, hosting, analytics, advertising, CRM, or communication tools;
Payment processors or business tools, when applicable;
Legal or regulatory authorities if required by law;
Professional advisors, such as accountants, legal advisors, or business consultants;
Third parties when necessary to protect our rights, safety, property, or business operations.
Any third-party service providers are expected to use your information only as needed to perform services on our behalf.
6. Advertising and Analytics
We may use third-party advertising platforms, analytics tools, or marketing services, such as Google, Meta/Facebook, or similar platforms, to help us measure website traffic, improve marketing campaigns, and reach potential customers.
These platforms may use cookies, pixels, or similar technologies to collect information about your interaction with our website and other websites.
You may adjust your advertising preferences through your browser settings or through the settings provided by those third-party platforms.
7. Data Security
We take reasonable administrative, technical, and physical measures to help protect the personal information we collect.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
8. Data Retention
We may retain your personal information for as long as necessary to:
Respond to your inquiry;
Provide services;
Maintain business records;
Comply with legal, tax, or accounting obligations;
Resolve disputes;
Enforce our agreements;
Improve our operations.
When information is no longer needed, we may delete, anonymize, or securely store it according to our business practices and applicable law.
9. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to the personal information we have about you;
Request correction of inaccurate information;
Request deletion of your personal information;
Opt out of certain communications;
Withdraw consent for text message communications.
To make a privacy-related request, please contact us using the information provided at the end of this Privacy Policy.
10. Email Communications
If you provide your email address, we may use it to respond to your inquiry, send estimates, provide service updates, or communicate about your project.
You may request that we stop sending non-essential emails at any time by contacting us directly.
11. Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete such information.
12. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, security, or policies of those third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
13. Service Areas
ACM USA Services provides services in South Florida, including Miami, Delray Beach, West Palm Beach, and nearby areas. Information submitted through this website may be used to determine whether we can provide services in your location.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of this website after any changes are posted means you accept the updated Privacy Policy.
15. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
ACM USA Services
Construction Services:
Phone: +1 (508) 377-3774
Cleaning Services:
Phone: +1 (754) 274-3116